This box contains the following items:
1 x SS-4922970001 STEIN Ascender
1 x SS-5533067030 STEIN YD Sling
2 x SS-1H0003 STEIN Karabiner
1 x 1m Black Bungee Cord (cut to user size)
The STEIN Knee Ascent System is a simple but effective kit of components which helps assist you in ascending your climbing system easier and faster. Designed to work in conjunction with a foot ascender. It can be used in either double rope systems (DRT) or in single rope systems (SRT). The knee ascender captures the advancement made by your foot ascender.
As every climber's technique and body size is slightly different, it is not possible to cover every eventuality relating to the setup of this product therefore this is a self-assembly system.
Purchasers and users of this product should seek professional training from a fully qualified and competent instructor prior to use. If you are not able, or not in a position to assume this responsibility, do not use this product. This product must be checked on a regular basis and prior to every use.
In addition to this kit you will require a Foot Loop.
We offer Royal Mail and UPS delivery services. Price and availability of each are dependent upon weights & location. All costs and delivery options are calculated at the checkout, please proceed through to basket for accurate quotation.
Royal Mail Services
Tracking your order
Returning or exchanging items
Returns Form Download
If in the unlikely event that you are not completely satisfied with your purchase we are happy for you to return for refund or exchange items you are not satisfied with. This is subject to the return and receipt of your goods being in its original condition and packaging within 14 days of order date.
Please print off and complete the returns form filling in the relevant fields explaining what you want to exchange or return and why?
Please send this form back with the goods to return or exchange. We recommend you use a postal service that offers a tracked service as it’s your responsibility to get the parcel back to us.
Returning damaged or incorrect items
If in the unfortunate case you have received an item that you have not ordered or that has arrived to you in a less than satisfactory condition. Please print off and complete the returns form above. If you can return the goods to us we will exchange and refund your postage. In the instance that this is a heavy or awkward parcel to return it may prove beneficial for us to collect the item instead.
For any further assistance please contact email email@example.com or telephone 01670 789701 to communicate with us further regarding any issues.
We are keen to maintain a high level of customer service and are on hand to assist you in any way we can
Please note: On Saturday’s due to courier operating hours and lower staffing in store, assistance may be limited until the following Monday but we will endeavour to help you in any way we can.
Newcastle upon Tyne
• Refunds and Exchanges for all items, including faulty goods, can only be given within 14 days of receipt.
• We will issue a FULL REFUND (Excluding delivery charge) on receipt, we will exchange the item for a different size / colour if preferred.
• The items being returned are your responsibility until we receive them back.
• As a recommendation and for your own protection, we recommend that you send the parcel using a delivery service that carries insurance or tracking.
• If goods are returned to Gusthart’s due to being unable to be deliver, incorrect address or order refusal but you wish for us to despatch the goods again, a further delivery charge will be incurred. In the event of additional charges a member of the Gusthart’s team will contact you to arrange payment.
• The cost of returning is your responsibility and is therefore non-refundable, unless deemed necessary.
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