Fast, reliable delivery for professional kit.
From arborist equipment and PPE to STIHL machinery, chainsaws and forestry tools, we aim to get your order to you quickly, safely and with clear delivery options at checkout.
Available on eligible UK orders.
Trusted UK courier services.
Collect from our showroom Monday to Friday.
International options calculated at checkout.
UK delivery
We offer Free UK Delivery Over £75 on eligible orders using our standard DPD / Royal Mail 2–3 day service. Delivery options and any additional charges are shown clearly at checkout before you complete your order.
Free UK Delivery Over £75
Applies to eligible UK orders. Some long, heavy or oversized products may require an additional delivery charge due to courier handling costs.
Calculated at checkout
Delivery charges are calculated based on order weight, size, location and the delivery service selected.
UK shipping services
The examples below are provided as a guide. Final delivery costs are calculated at checkout based on your basket, parcel size, weight and address.
Order processing & delivery times
Orders are processed Monday to Friday. Bank holidays, Saturdays and Sundays are not classed as working days.
Next Working Day orders are usually despatched on Friday for Monday delivery.
Orders placed after the cut-off, or over the weekend, are usually despatched on Monday for Tuesday delivery.
Northern Ireland, non-mainland UK and certain remote areas may take longer, even with express services.
In-store collection & local delivery
You can collect from our showroom or use our local delivery service where available. For machinery orders, our team can prepare your machine before delivery.
Collect from our store
Free in-store collection is available Monday to Friday, 8am–5pm. Please bring a copy of your order as proof of purchase.
Within 30 miles
Local delivery is available within a 30-mile radius of our showroom. Delivery cost depends on distance and is calculated at checkout.
Worldwide shipping from Gustharts
We ship orders outside the UK using a range of courier services, including DPD and Royal Mail. Postage is calculated at checkout based on the weight and size of your order.
EU delivery
EU shipments are sold exclusive of VAT and may be subject to local import duties, taxes and customs charges payable by the customer. EU delivery can take up to 28 days due to customs processing.
Rest of world delivery
International shipments outside the UK are sold exclusive of VAT and may be subject to local import duties, taxes and charges. International delivery can take up to 28 days.
Our internal systems may choose a different delivery service to the one selected at checkout if it helps us deliver your order more efficiently.
Tracking your order
Your tracking details will be sent by email once your order is on its way. Please check your junk or spam folder if you cannot see the email.
Need help with delivery?
If your parcel has not moved for more than 5 working days, or your tracking says delivered but you cannot find it, contact our customer care team with your order number and email address.
Contact Customer CareDelivery FAQs
Do you offer Free UK Delivery Over £75?
Yes, Free UK Delivery Over £75 is available on eligible UK orders. Long, heavy, oversized and non-mainland orders may incur additional delivery charges at checkout.
How much is delivery on orders under £75?
Delivery is calculated at checkout based on your order weight, parcel size, address and selected service.
When are orders processed?
Orders are processed Monday to Friday. Bank holidays, Saturdays and Sundays are not classed as working days.
Do remote UK areas take longer?
Yes, Northern Ireland, non-mainland UK and some remote areas may take longer, even when using an express service. Example postcodes include AB, BT, FK, HS, IM, IV, JE, KA, KW, PA and ZE.
Can I collect my order from store?
Yes, free in-store collection is available Monday to Friday, 8am–5pm. Please bring a copy of your order as proof of purchase.
Do you ship internationally?
Yes, we ship internationally. Delivery cost is calculated at checkout based on the size and weight of your order. Local import duties, taxes and customs charges are the customer’s responsibility.
My tracking says delivered but I have not received it. What should I do?
Check for a delivery card, ask neighbours, and check whether the courier has left the parcel at a collection point. If you still cannot locate it, contact our customer care team.
My order has not arrived. When should I contact you?
If there has been no tracking movement after 5 working days, contact our customer care team with your order number and the email address used to place the order.